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How Smart Technology Can Simplify Restaurant Security Management

Business Security

We know that running a restaurant smoothly requires long hours of hard work day in and day out. In other words, you already have enough on your plate, Fortunately, when it comes to restaurant security, there are many unique features that can lessen your load and help keep your restaurant running efficiently.

Manage Your Business on Mobile or Desktop

Being able to check in on your business while you’re on the go is the ultimate form of peace of mind. Mobile management through interactive services goes beyond remotely allowing you to arm or disarm your system. These capabilities make understanding and managing your restaurant better as simple as a few taps on your phone.

Receive Real-Time Alerts

Smart business security systems allow you to stay in the know with instant alerts about what is happening at your restaurant, regardless of whether you’re there or not. You can be notified about everything from arming, disarming, alarms, power outages, and even unexpected activity through real-time alerts. You’ll never have to question the cause of unusual activity or system adjustments again when you can simply get an alert and check in on what is happening remotely. These notifications help ensure that nothing goes unnoticed in your restaurant.

Receive Sensor Updates

When your restaurant security system includes sensors, you can receive messages on the go regarding when freezer temperatures are not optimal, when water leaks are detected, and/or when any entry point has been opened. Keeping an eye on these sensors can be crucial when protecting your business and is as easily accessible with just a few taps on your phone.

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View Data Trends

Through interactive services, you receive visibility into activity trends to make smarter decisions about staffing, building access, activity patterns, peak periods, unexpected activity, and more with constantly updating business insights. This data can make all of the difference and ensure the optimal customer experience while lending you some additional reassurance.

Count Customers and Identify Hot Spots With Heatmapping

Our people counting and heatmap capabilities can reveal key insights into your customers’ behaviors. For instance, with the people counting feature, you can keep track of exactly how many visitors your restaurant is seeing throughout the day, which will underscore trends to pay attention to. Pair this with the heatmapping feature to identify hot spots — or highly trafficked areas in your restaurant — and you’ll be able to capture a better understanding of your customers to help you determine how best to grab their attention and their business.

Monitor Queues

You don’t want your customers to suffer long waits just because things are going well. When business is booming, employing the queue monitoring feature can help you manage wait times. If you have a designated waiting area in your restaurant, for instance, you can utilize the queue monitoring feature to maintain oversight of the overall wait times of your customers. You can also set a threshold with this feature and receive notifications when the average wait time in the queue is exceeded. All of the information is then archived to better track these trends to help improve customer satisfaction and your restaurant’s overall efficiency.

Overhead view of customer at restaurant check out

Access Control for Complete Oversight

Perhaps the best way to manage your restaurant is to give yourself 24/7 oversight of who is coming and going. With our fob-based entry systems, biometric authentication, and around-the-clock access through your smartphone, you can stay in the loop about everyone entering and exiting your business, regardless of where you are in the world. Not only are you granted the ability to customize access levels but you can also monitor the usage of entry points from your phone or computer.

If you want to keep a closer eye on employees and deliveries, using access control in your restaurant is an excellent way to manage and view your business’s entry points and activity.

View Video Surveillance for Peace of Mind

When you think of restaurant security, you probably think of one specific device: cameras. Indoor and outdoor security cameras are an essential staple of business security. However, new, state-of-the-art cameras allow you to do more than merely check in on video feeds.

Smart cameras come with video analytic features that can give you more precise and useful data as well as an added sense of security. These features expand what you are able to see and do with these devices so you can get the most out of your system.

For instance, with these advanced cameras, you can see what’s happening in and around your business with live feeds and recorded clips streamed and archived in your mobile device or computer. Video tagging also makes it fast and easy to find important events and 24/7 live feeds of your restaurant make sure you are always in the loop. If there is suspicious activity that you want to review, you can access footage to clarify the situation in just a few clicks. Having a smart camera keeping an eye on your restaurant through 24/7 accessible footage not only makes checking in on your restaurant easier, it also makes your establishment safer.

View of ice cream shop from surveillance camera

Restaurant Security Cooked Up Just How You Like It

There are many ways to arm yourself and your restaurant. Covering all of the business safety basics is critical for running your restaurant smoothly, and we are happy to help out where we can. Let us take some of the stress off of your plate with a customizable array of devices, features, and expertise that have been maintaining and protecting restaurants for decades.

Ready to Start Protecting Your Restaurant?

Give us a call at 1.800.857.5028
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