Skip to main content

Build a career that helps keep people safe and connected.


Are you interested in working in a growing industry? Increased demand for smart home security has opened a brand-new opportunity at Guardian for a high-energy Technical Care Specialist like you.

Position:  Technical Care Specialist

Location: Pittsburgh, PA

What’s In It For You:

  • Attractive compensation package
  • Comprehensive benefit package starting day 1
  • Opportunity to grow within the company
  • The chance to be part of a Top 10 company and high-energy employee culture

What You’ll Be Doing:

  • A Technical Care Specialist is our top-level of technical support within Guardian’s Care and Monitoring Operations team.
  • You will assist both customers and fellow employees when your expertise is needed to help diagnose security systems, cameras and home automation, making it easy for those you support.
  • With the advanced training and materials that will be provided, you will be an integral part in resolving customer questions and reducing unnecessary service calls for the company.
  • Be an advocate for safety. Educate customers on products and services making recommendations on the right solutions for their needs and promoting sales.
  • Support an ever-changing industry that is fueled by technology.

What You’ll Need:

  • Problem solving skills – Identify, assist, and resolve! Utilize your skills and resources to address the needs of our customers.
  • A Passion for Technology – We are looking for those individuals that are driven to know more about the technical side of our business and have a desire to learn and self-invest.
  • Positive Communication – Enjoy what you do and let the world know it! Demonstrate a friendly and competent communication style that relays troubleshooting solutions that consistently wins customer loyalty.
  • Fast paced – Feeling comfortable in a high-volume call center environment will benefit you.
  • Demonstrate eagerness – When working on a solo or on a team driven mission!

For immediate consideration, apply for our Technical Care Specialist opening today!

Guardian Protection is an Equal Opportunity Employer

About Us

We provide smart technology, 24/7 professional monitoring, and peace of mind to more than a quarter-million customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe.

Secure your career with Guardian Protection, an award-winning security and automation company.

Now hiring for various customer service positions

Learn what a meaningful career with Guardian Protection can do for you. Find out more about our customer loyalty positions available now.

Apply today!
Image of Guardian Protection employee at Monitoring Center

Does your business have a need for video surveillance?

close modal
Safe and Secure Starts Here
  • This field is for validation purposes and should be left unchanged.