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Questions About Moving and Your Guardian System, Answered

Moving is exciting, but it can also be extremely stressful. If you recently moved or are planning a move, we want to help make sure you get everything you need for a seamless relocation, including answering any questions about your existing or future home security services. Here are answers to some of the most commonly asked questions regarding moving.  

Why do I need to notify Guardian of my moving date? 

If you move without reprogramming your security system, your alarm will continue to transmit signals after you’re gone. This can result in false alarms and expensive fines, which is the last thing you want to deal with during this hectic process. Avoid the hassle and make sure that you notify Guardian of your moving date as soon as you know it — it’s one less thing to worry about! Simply let us know you by completing the form on our website (click here). You can also call 1.800.PROTECT (1.800.776.8328) and request the Moves team.  

Can I take my equipment with me when I move?   

There’s no need to relocate any of your current equipment, so cross that off your to-do list! You just need to let us know as soon as possible, and we will reprogram the alarm service at your old home after you move out.   

A security system should be tailored specifically for you and your home, and there are numerous examples of how your needs might change. For example: 

  • Is your new home larger or smaller? 
  • Is the layout completely different, with more points of entry? 
  • Will you have a garage? 
  • Does keeping an eye on your backyard require video surveillance? 

We can then work with you to customize a system specifically for your new home, with new equipment. There’s never a bad time to up your home security game and moving into a new home is a fantastic opportunity to reevaluate your needs. You may want to take this opportunity to implement any changes you’ve been considering, such as adding cameras in new places, upgrading to newer cameras with more features, or incorporating smart home automation devices.  

What does my realtor need to know about my alarm system? 

Give your realtor Guardian Protection’s contact number, which is 1.800.PROTECT (1.800.776.8328). They may need to contact us directly at some point in the process. A smart security system is a huge value-add for a home on the market. In fact, a survey revealed that when asked to select just one smart home feature to add to their home, respondents ranked a high-tech security system first. 

The more your realtor knows about your existing security system — including integrated smart home devices, security cameras and video doorbells, and monitored smoke alarms — the more they can talk it up to anyone who considers buying your home. Are you getting a homeowner’s insurance discount by having professionally monitored security? That’s the kind of stuff shoppers want to hear! 

Also, if your realtor will have access to your home, give them a quick education on how to arm and disarm your system, and what to do if there is an accidental alarm. You may wish to give him or her a temporary alarm user code to make showing the house a little easier. 

I moved into a home that has Guardian services. How can I get it working?  

That’s great news, and we’re happy to help with that! Give us a call at 1.800.PROTECT (1.800.776.8328) and one of our specialists will help you assess your security needs and customize your system! 

Ask us about moving promotions for current customers 

A safe and smart home is the best housewarming gift you could give yourself, and the lucky folks buying your house. It’s the perfect time to introduce the new homeowners to the benefits of a  professionally monitored alarm system.  And if they decide to become a Guardian customer, you can earn a free* month of monitoring as a personal thank you from us. 

To learn more about moving with Guardian or to talk through your options, call 1.800.PROTECT (1.800.776.8328) and request the Moves Team. Or, just fill out the form on our Moving Support page and we’ll be in touch! 

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